Refund Policy

We want you to love your gear. If something isn't right, here's how we handle returns and refunds.

Stock Items (Bait & Tackle)

Unopened, unused stock items may be returned within 30 days of delivery for a full refund of the product price (shipping is non-refundable). Contact us at Steadybendbaitandtackle@gmail.com with your order number to start a return. Items must be in their original packaging.

Custom Rods

Because custom rods are built to your specifications, they are non-returnable and non-refundable except in the case of a defect or our error. If your custom rod arrives damaged or defective, contact us within 14 days of delivery and we will repair or replace it at no cost.

Damaged or Incorrect Orders

If your order arrives damaged, or you received the wrong item, please email Steadybendbaitandtackle@gmail.com within 14 days of delivery with a photo and your order number. We'll make it right with a replacement or a full refund, including return shipping if applicable.

Refund Processing

Approved refunds are issued back to your original payment method within 5–10 business days. You'll receive an email confirmation when your refund has been processed.

Contact

Questions about a return or refund? Reach us at Steadybendbaitandtackle@gmail.com or (320) 250-0469 and we'll be glad to help.